I had someone called out to look at my Dishwasher and Fridge- freezer, so disappointed and upset by the whole experience!! I paid £89 per appliance!! for one visit £180 in all, the man that arrived was officious and unhelpful He stated the fridge-freezer couldn’t be fixed because the model number was no longer visible He looked at the dishwasher and said he needed a part to repair it and I would be contacted to confirm Nobody contacted me, I called them to find out they couldn’t fix this either. I had to call again and ask for the diagnostic report to be sent over A complete waste of time, energy and a lot of money for 10 minutes for some bloke to tut, shake his head and leave!!!