I cannot praise your company enough. From the girls who answered the phone to the technician who repaired my oven, it was first class. I was kept fully informed and everything is working fine. A refund for the part that could not be replaced was back in my account in a couple of days. I took a chance getting a company from the internet but I can honestly say I could not have wished for a better, more professional company and I would recommend you to anyone. I wish all companies operated as you do. A massive thank you to all of you and Merry Christmas and a great New Year.