Very poor service and unreliable company. First the website promise repair next day which I booked, then I received call that website has an error, booked an engineer to visit one week later, then took one more week for parts to arrive, weeks later on the day of replacing the part, an engineer went off sick, then another appointment has been given as they don't t have enough engineers to cover the area, waste of my time and my money as Globetech took the money two week in advance but cant refund or fix my appliance on time. 0 out of 10 for the service, do not believe their promises on their website promote.