DO NOT USE THIS COMPANY! This is the second time I have an issue with this company, took a week to get a heat sensor for my washing machine a few months ago and today told me after 3 days they cannot come and look at my faulty fridge because they cannot get parts even though is only a couple of years old. This F/F is readily available so I do not get what there problem is. I will never use them again as they do not take the stress out of any repair and will certainly never go to them for a replacement kitchen quote. I work in a multi-million appliance industry business and would NEVER treat a customer like they have me on now two occasions. They are everything but what they say and advertise they are!