We have just renewed our travel insurance with Globelink. I love that their wording and policies are very clear and that they are cost effective. I was a little disappointed that I was contacted multiple times via email by a sales person who took a long time to answer my questions and then when I wanted to renew redirected me to the website rather than taking care of it for me. There was also no discount offered for repeat customers. I was sent information via post whilst I was communicating via email with this sales person, I'd say that is a waste of money for the company and above all not very eco friendly!