Where do I start..oh yeah DO NOT BUY A VEHICLE THROUGH THIS COMPANY!!!!! The initial service was very good UNTIL they had your deposit then the service fell dramatically. I bought a transit custom through them and there was delays with Ford which I knew Global Vans could not help but I was constantly given false promises and guarantees that they would ring me back with updates. It wasnt until I contacted them about not ringing or emailing me back that they got in contact with me. This happened numerous times. I asked to be put through to the director, Jon, who rang me and I explained the situation to him and he said he would personally look into my case and ring me back that day..NO PHONE CALL back off him and not a phone call since after numerous requests. Terrible terrible service from a supposed reputable company. BNP Paribas took £4200 out of my account without letting me know making me go overdrawn. I didn't even have a delivery date for the van and they had my money. The direct debit went out of my account and I didn't have the van. They seem to be very happy to have your money then the contact pretty much stops...unless you harrass and harrass them to let you know whats going on. I finally got an email saying the van would be delivered and they would give me a call the day after checking that the van was ok and promising some compensation...NO PHONE CALL EVEN TO CHECK WHETHER THE VAN WAS DELIVERED CORRECTLY AND WITHOUT DAMAGE...ABSOLUTELY SHOCKING!!!!. You might wait a bit longer with the dealership but at least you have a face to talk to instead of constantly being on the phone and emailing them....I repeat...do not use this company...if this is how they treat their customers I'm surprised they are still in business. Very disappointed