I'm giving 1 star on the bases that I have lost money and waited 2 months, I called after 4 weeks asking when will I get van as It was agreed I would have it 4 weeks in time so called and was told it's not in the country till December then 2 weeks befor December was told they now have the van and they have a registration for van and yes I got the reg, then was told a week later it has a recall so ok I understand being new, then I was told it will be ready for delivery on a Friday but then was changed when it came close to Friday and was told it will be delivered 12.12.18 which I was excited as I was starting to lose hope, on the 12th I waited in cancelling work which I am paid per day I work being self employed, so it got to mid day and I needed to goto shop so phoned and asked when will van arrive so I can be in. At 3.30pm I was told the van has been recalled?!!! Urm yes it had be recalled but was it not sorted?, I was not happy at this point as now I know I have to book another day off and lose double the money and that is if it even arrives so lost trust now and am on edge and pray it goes smoothly, i have been agreed as compensation I will get an extra £100 back from my deposit which is good customer service and better than nothing. I called up today 18th at 9am asking when will my van come and I can't get a clear answer as they don't know as the van is with another party, I then was called at 2pm and was told the company who has my van has 1000 of these vans to have a recall fix, my heart is sinking as now I am having to turn £1000s worth of work for the new year afraid i still dont have a van. Im losing confidence and now looking at other lease companies i wont name who out of respect but the reviews are better and they have my van in the showroom now and plus some and at a better price. I will update another review on the outcome. I would like to say that the communication and customer service is good and really friendly unfortunately there supplier is not relighable,