Appalling service. I put my £500 holding deposit on a van in October and was told the van would be ready in November. This then got delayed until the first quarter of 22, which I accepted. 2 weeks into March, I still haven’t had any indication on when this van would arrive. After countless phone calls, they made contact with made contact with the dealer to then be told this van is no longer in production. If I didn’t push on this to find this information out I don’t think I’d have ever been told!!!!! I had to upgrade to the 116 Vito at an extra cost which I accepted. After being accepted by ‘Lease plan’ on the original van I was told there would be no issue swapping the vans. 1 week later, and lease plan decline the finance even though I have a credit score of 999 and have never missed a payment in my life. This is a disgraceful company and I have wasted nearly 7 months for nothing!!!!!!!