Since the reviews on this site were ultimately the deciding factor for me in finally going ahead and having a hair transplant, thought it was only fitting that I should leave my own. Can basically confirm what many other people on here have said about the experience, the team at GetHair really do their best to make it as smooth and stress-free as possible. As my plane started to descend into the bustling city of Istanbul, I looked out the window and thought to myself 'oh man, I'm thousands of miles from home in a foreign land where I know no-one and can't speak the language'. I admit to feeling a little nervous at first. I needn't have been. From the moment I saw the guy at the airport holding up a sign with my name on it (who even waited for me after my flight had been delayed), I was taken care of every step of the way. It seems like everyone I had dealings with was pleasant and spoke great English! The cab driver was friendly and I got a great view of the city as he took me to my hotel, where I was greeted by the equally friendly (and English-speaking) staff, who showed me to my room and were even kind enough to set up wi-fi and BBC News for me :) I just had time to do a little sightseeing before settling down for an early night, for the big day was nearly upon me. On the day of the transplant I was sure to get up early and get myself ready to be picked up and taken to the hospital (about 5-10 mins drive up the road). I arrived at the hospital and met Dr Tayfun and the team, signed a couple of documents and then the procedure was to begin. What impressed me was that there was always someone there to effectively comfort and guide you through the whole process, and explain very clearly what was going on so you could feel at ease throughout. For example when I was given my pre-op medication the lady by my side explained to me that my head would start to feel numb like a helmet (which it did) and that I would feel some discomfort but this is normal and I would asked from time to time if anything was painful (maybe an injection or two at the beginning but other than that nothing really). All in all, I found the whole operation to be of minimal discomfort and as painless as possible. They even put on soothing music to calm any anxiety you might be feeling. In fact rather than any pain, by far my biggest concern was trying to stay awake! I had to avoid caffeine for several days in order for the procedure to be successful and had just been given some medication making me drowsy, not to mention the calming music! At times the hardest part was keeping my eyes open xD After the operation was done I was told it had been a successful one which was great to hear, then I was bandaged up, given a bag of medication and shampoos and returned to my hotel. That night I just chilled out in my hotel room and watched a bit of Turkish TV. Didn't really feel like doing much else at that point but all was good. One pro-tip I learned though - make sure to wear a button-up shirt or top that can be removed without having to pull over your head.. that night I needed to remove my t-shirt to go to bed and ended up dislodging a couple of grafts x( thankfully they were kind enough to replace them the next morning. The next day I was taken back to the hospital for the aftercare session and given instructions for what to do with my hair/grafts for the next two weeks (wash hair every day, take tablets etc). Then it was back to the airport with just enough time to do a little shopping before returning to the UK. All in all I genuinely can't fault the team at GetHair. From the email correspondence with Zak (who is very helpful and friendly as others have said), to the cab driver, hotel staff, Dr Tayfun and his team, all of them seemed very pleasant and helpful people. The whole operation is organised very professionally and efficiently and they make you feel at ease the whole time. It's too early for me to see the full results of my transplant yet (it takes months) but what I have seen so far has been encouraging and I have no doubt that Dr Tayfun and his team have done a great job. If you have been considering a hair transplant but still unsure, I would 100% say go for it and highly recommend GetHair. 10/10