The entire process from get hair has been first rate, from the initial consultation with Stuart, ensuring all costs were inclusive (only additional expense was the meal at the hotel). Make sure you have a visa for Turkey, as the rules are changing from April. I was received at the airport as expected, and driven to the hotel. Zeynep sent me a message advising she will meet me at the hotel. The hospital is a short walk away, introduced to all the relevant staff, I was made to feel very comfortable, just like in any private hospital. The people care, treatment as a human, rather than just a customer makes all the difference. Explanations are in perfect English, so nothing to worry about :)