I had a very positive experience with GetHair. When I decided I would need to do something about my thinning hair I started talking to Kaan, who was very professional, polite and always willing to answer all my questions regarding FUE. He was neither pushy or overly assertive. I booked my procedure without any hesitation. I also had known someone who used GetHair for their FUE and their feedback was also very good. From the moment you get picked up at the airport in Istanbul and get dropped off a few days after to go back to UK you feel confident everything would be done on time and how it should be. The hotel is nice (it's actually only 5 minutes away from the clinic), the drivers are very punctual and the facilities at the clinic are top-notch. The patient coordinator (Julia ) is a very nice person, always helpful and genuinely committed to making sure you get great results from the procedure. She is also very fluent in English, so no need to worry anything would get lost in translation. As I mentioned before, the facilities at the clinic are top-notch - on par with best private clinics in the UK and far better than any NHS hospital I have been to! The procedure itself take 6-7 hours with a break for lunch inbetween. You can relax and watch TV. During the first part of it I was actually asleep! The only moment you feel pain during the procedure is at the very start when you are given an anaesthetic injection into your head. It is bearable and only lasts less than a minute. It definitely helps that the staff at the clinic makes you feel relaxed by throwing a few jokes. I have now been into the healing process for just over a month and am confident of getting great results from my operation. I understand it is a big decision to go abroad for any kind of operation. However, with GetHair the risk is miniamal as these guys are very professional, punctual and are committed to filling your head with hair again :)