Having looked at Currys and Amazon we decided to try a local independent shop in order to buy a washing machine. Unfortunately the model we wanted was not on show. The salesman seemed knowledgeable and helpful so we took the decision to make the purchase. We asked how long delivery would take and were ' a couple of days'. This we always felt meant at least two maybe three. We then looked at the TV's on offer and added a new television to the order. Now the total order came to just under £800 pounds when we had only initially considered spending for just a washing machine. Again the salesman seemed knowledgeable and helpful. We left thinking the order would be delivered in the time frame of a couple of days but in reality it took two weeks. We left messages for updates which were not seen through and we had to make chase up phone calls . Finally the delivery took place. The delivery men were polite and helpful and took away the old washing machine which we had already paid for at the time of placing the original order.