Signup is easy, communication generally good. However, the one time I have used them for assistance it took nearly 3 hours to arrive. It wasn't a particularly busy day or remote location and the weather was good so I think this is fairly normal. I kept phoning them and they kept assuring me someone was on the way but forecast times were wildly optimistic. I might have got assistance faster on that occasion if I had simply phoned around some local companies. It's maybe still worth joining for the peace of mind. I'm giving them another try because I haven't found anyone better.