I can only answer the question about joining the organisation which was very good, my enquiries were answered promptly and the level of cover seems excellent without an unaffordable price tag. I've always advocated for the need of such cover and indeed found myself in a slight hole recently when I had two tyre punctures on the same day thus leaving me stranded on the second occasion, this all happened within weeks of the expiry of my last recovery cover due to the company decision of not operating cover in my post code area anymore, I'd held that cover for three years travelling all over the UK in that time without the need of any assistance whatsoever! You might say an unlucky event! or was it the intervention of the Gods of the insurance industry? Here's to hopefully many more happy trouble free miles now I've found my new cover provider...