when your salesman explained the work that was to be done he gave the impression that was using there own people to execute the works, and the scaffolding was a light type of scaffold, but a bunch of cowboys turned up with a heavy type of scaffold and when erected it was unsafe and dangerous, when they dismantled it they broke 2 no tiles and put a hole into the electric box I informed the contractors job worth doing dozens of times nothing yet been done the soffits were erected 9 months ago now, you employ shoddy contractors with know regard for the customer, what good is your warranty, i have also reported to your selves, still nothing happening.