I didn’t have a good start they took ages to get my box fitted there Delay then threatened to cancel my insurance because the box hadn’t been fitted, then I couldn’t log in to my online account to upload my no claims so they cancelled it during xmas period when I couldn’t speak to anyone in that department, then charge me a premium for my no claims so basically my no claims mean nothing now because of the charge then to they charged me £35 admin fee and didn’t change my direct debit so it bounced and I got a fee off the bank a marker on my credit report so all in all it’s not been a good start I pray I never have to use them for a claim