I was with this company because initially it was a cheaper option. I have now been with the company for 3 years! My car was recently written off... Since the incident the company have shown no compassion, quality customer service or customer loyalty. I am extremely angry after many phone calls (my end) where employees have told me one thing then another told me something else. Tonight I spoke with someone who was just darn right RUDE, he spoke over me and didn’t listen to what I was saying. Instead of listening to what I was saying, he presumed and insisted he was right. I have left this company loosing all my years no claims, no car, and they are still insisting money for ‘cancelling’ my insurance after my car was WRITTEN OFF, no choice of my own. Would not recommend!!