I bought my policy with what I thought was a trusted company with a good reputation but turns out I have to deal with a company called PUKKA INSURANCE who have no idea what they are doing, 7 week after being smashed off the a 70mph dual carrigeway by other driver who nearly missed his cut off I have been wrongly advised several times, been told absolute lies that I can prove and now 49 days later with no curtesy car and now have found that my car has not been collected to assess the damage at the garage, therefore I have been left with no result and after at least 3 complaints still have no resulution and now they say they do not actually know where my car is. Unbelievable!! Date of accident - 13/August/2022. Todays date - 01/October/2022.