Stay away from this company. It is the worst ever insurance company. Everyday i receive emails from saying that they will cancel my insurance insurance because the black box has been removed from the windscreen when in fact its not!. The box is faulty and keeps falling off from the windscreen. When i tried to call them I have to wait at least 20-30 mins to get to someone and then they told me I need to pay an extra charge for a replacement box when in fact its their fault! Then i keep getting emails saying that my box battery is low and I need to charge it but they never supplied a charging cable in the first place! They expect you to spend money by buying a charging cable. When you charge the box after 1 month you get same issue, the battery went low again. It is just a constant pain and very frustrating. I can't wait for my insurance to end so that I leave this company. I STRONGLY ADVISE EVERYONE TO STAY AWAY FROM THIS COMPANY!! I will make a formal complaint to the relevant authority. They look like a bogus company which needs to be reported