**AVOID!!** Don’t bother with this insurance company, more hassle than it’s worth! No one knows what they are doing when they are on the phone to you, unless you will give them more money to solve a problem that’s been going on for months! (I refuse to give them any more money!) I was told my monthly payments will be going up as my driving score had dropped all while having emails saying if my black box isn’t connected by a certain date they will cancel the insurance, I have sent numerous photos of me connecting the box but nothing seems to work, I just get passed the same info again and again and no actual help given! So which is it? Is it working or not? Can’t wait for the policy to be up so I can move to a more professional company!