Do not use this company! Terrible service no help at all when I had an accident Absolute terrible service, had a bad crash and they recovered the vehicle from the motorway whilst personal belongings that were needed were still in the vehicle. I had to always contact them and they were unaware of who or where the vehicle was after 5 days I did not hear anything from them. I had to call them everyday to try and locate the vehicle and nobody knew where the it was. I raised a complaint and escalated to a manger to be told I would get a call back within 5 days however no manager has called me. I then chased this up at which point I was told I would again get a call back from a manager within 5 days but still have not heard anything. I was asked when raising the claim if anything in the vehicle was damaged so I stated those which were damaged be told they can not compensate for this. The accident happened on the 16th April and still to this day have not heard anything from them. There has been no communication since having the crash. I was then told the vehicle is 1 hour drive away which was not possible for me to get to with me having no vehicle. I was then told to state everything in the vehicle (which is a van) I could not specifically state everything in the vehicle, I was told if I could not state what was in there then I was not able to get it back and had to travel 1 hour drive to get everything myself which was not possible for me to do. I have felt nothing but anxiety and stress from this company since having the accident they were no help at all. I will definitely not be using you again and would definitely not recommend them. I can not state how upset, angry and stressed they have made me feel since having the accident.