Anonymous
Shocking scam of a company.My daughter purchased her black box insurance with them as a young driver this was the cheapest way. She had 2 not at fault claims within a week of each other.1st was by a car in a left turn only lane(the insurance agent from the 1st call googled it and even said the other vehicle was in the wrong) and 2nd a hit and run(cctv is available but this hasnt been followed up as enterprise"are not a insurance company and cant request cctv!!!)Both reported within a few hours.Its now nearly a month since the 1st and she has been passed from pillar to post as rac keep passing her to Enterprise, She pays her money to rac so why aren't they dealing with it?Has been told she will have to pay her excess which means she will lose her no claims next year but claiming for 2 accidents which were not her fault.Penalising young drivers because they can't be bothered to do their job;I have made a formal complaint which will be escalated to the ombudsmen if not sorted.AVOID THIS COMPANY
Helpful Report
Posted 1 month ago
RAC Insurance is rated 2.98 based on 598 reviews

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