This is the worst insurance company we have ever dealt with. We chose RAC as we thought they were a good brand but have had nothing but problems. We accepted and agreed to their quote and then they contacted us to say they were putting the payments up by nearly £40.00 per month because they had found a claim that we hadn't told them about. We explained that we had and it was all agreed but they said they would still need to put the payments up by £8.00 per month because that was the price that day! We made a complaint and were told that they would get back to us in 4 weeks, then it was 8 weeks. After 6 weeks we received a new payment schedule with the payments at nearly £40.00 more than quoted! It just goes from bad to worse, and we STILL waiting for them to sort our complaint out. Wish we had never gone with RAC, would never recommend them.