I made the mistake of buying rac car insurance. They made a mistake with my no claims bonus which affected my renewal. When I called them they said that a 3rd party they use had made the mistake and that I had to call them. I said my contract was with rac so they should sort it out, anyway they totally ignored me and transferred me to the 3rd party, been waiting 45 mins and still not got through. Once I get the 3rd party to sort the problem I'm then expected to ring rac back and get them to sort out my no claims issue. Well I got news for them, once I get the record sorted I'm taking my business elsewhere and if you want an easy life and lower blood pressure I suggest you do the same. Dreadful service