The whole experience with RAC has been ridiculous! They overcharge for everything and try and force more and more money out of you because they calculate more miles on your data? Whatever! The actual app never worked once in the whole year and when you reset the email and password, that doesn't work. Phoning up gets you nowhere with it either. Then you get random emails saying 'your driving has fallen below acceptable' and it will be cancelled on a 3rd strike. I HADN'T EVEN BROKEN ANY LIMITS OR DROVE DANGEROUSLY!! You can't access your driving portal so you just have to take their word for it, scam artists. Luckily the 1st and second strike happened on the last month of my policy so i didn't drive for the last week incase they decided to cancel and get plenty of money out of me! Greedy bast**ds RAC, liars and scam artists. Fake black box and love overcharging. Don't waste your hard earned money on this sad and pathetic company. They should have stuck to picking up broken down cars!