Truly awful, avoid as much as possible. They will mess about for weeks on end before refusing your claim. Yes all insurance companies do as much as possible to make as bigger profits as possible but these are taking the mick. Cancelling your policy early (because of how terrible it is) will also result in veiled threats about how it might be more difficult to insure your pet in future if you do that. Customer service are pointless as they refuse to answer any specific questions pleading "I just answer the phones." Useless company.
11 months ago
Purely Pets has a
1.5
average rating
from
156
reviews
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