Waste of time and money, read terms and conditions very closely before purchasing!! The company does not put you first, they are very crafty. After switching my car over I called up and they said they couldn't insure me on the new car, I said I would like to cancel and they suggested waiting for a new quote, 5 days later I called back and they said they was still waiting and would get back to me, another few days later I received an voicemail saying they had to cancel my policy, which is what I wanted in the first place. When calling back they then added the cost off £75 cancellation fees and the added part such as legal assistance etc are "non refundable" so now waiting on a big cancellation fee to arrive. And they cant cancel from the day I notified them that i didnt have the car as they have to read a script over the phone before they can do so. So basically I've been paying for a car I told them I didnt have and waiting weeks for them to find a quote, which even if I did I'd be over two weeks with no insurance, which on it's own is far too long to be uninsured. Minus the fact each time I've called it's been 35 minutes, 38 minutes and a final 28 minute on hold just to speak to a customer advisor. Would never advice anyone to use this service.