Fraudulent and Biased Banking Practices We received a dispute from one of our customers regarding the charges associated with the products they acquired from our company. We encountered a challenging situation with this customer where his communication was unfortunately abusive. In response to their dispute, we provided comprehensive evidence, including our refund policy and specific details highlighting the successful use of our products and services by the customer, and also his words toward us. Despite our diligent efforts to present a fair and thorough case, it appears that the resolution favored the customer. The situation is unjust given the compelling evidence we have submitted. The Bank is biased and conducts malpractices by favouring its customers, no matter what the case is. If you have customers using Credit Cards from this Bank, please ban the transactions.