Mark Horney
I was doing my internet banking this early hours of the morning, as this stupid bank is not automatically transferring my money over to my other accounts and paying the bills being a bank holiday. So I decided to rearrange everything so I can get this out of the way. Trying to transfer money over to an account where the interest comes out every month being on zero, I tried to correct this and as I tried to pay it, I get a message popup saying my payments have been placed on hold and to ring the fraud department at 2:30am in the flipping morning!!! I called it and I have over an hour to wait to speak to someone. I am extremely angry at this system they have in place, for the fact that while doing this, I was not even setting up any new bankers orders but only adjusting things. Everything is saved onto my online banking! WHY THE HELL AM I ASKED AT THIS OF THE EARLY HOURS DO I HAVE TO PHONE TO CONTINUE TO DO WHAT I WANT TO MY OWN ACCOUNT!!! I MEAN TRIED TO MAKE A PAYMENT TO MY LLOYDS CREDIT CARD, LLOYDS CREDIT CARD FFS AND THEY STOPPED THAT PAYMENT!! THIS IS DISGUSTING AND UNPROFESSIONAL! I Can't do anything now until the morning which is gonna waste my day as I have to work on bank holiday and I will losing money wasting my time phoning this bank up >:( I've never complained about Lloyds and I've always recommended others to them and now. No more, you have now got angry customer who will not be recommending anyone to you.
1 year ago
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Lloyds Bank has a 2.6 average rating from 1,067 reviews

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