I was with the Green Insurance for some years with no problems, however, when KwikFit took over something went wrong. My policy was due for renewal in October but I did not receive any renewell documents. The last documentation was from the Green Insurance when my Wife changed her car in March 2016. It was February before I realised that I was paying £62 a month which was 3 times the cost of the previous year having thought I must have been paying for my 21 year old Sons insurance. I rang to find out why I was paying £62 and was told that my policy renewal was sent out iin September and it was my responsibility to check when my policy was due for renewal. My payments were immediately reduced to £33 but to cancel the policy would almost as be as much as the remaining 6 months. I then tried to check my policy documents and found that I didn't receive them either. My documents are normally sent via email and I was told by KwikFit that they must have been sent to my Spam folder, however, when my documents were resent to me they miraculously appeared in my inbox. Surely, if anything at all was was sent it would have jogged my memory cells and I would have checked. Heaven forbid but thiis does not give me confidence in the event that I should have an accident . I will now count the days when I can change this policy or hope for a huge discount on my next years policy.