I will never in the future be using this company again for any insurance or would I recommend them to anyone.
After receiving my car renewal police to find that the price had nearly trebled in cost and no claims or convictions within the policy term I found this disgusting!!!!
However I found another company insuring me for less that Nash did the previous year!!!
I know this fluctuation can happen in the insurance world, but the bit that really annoyed me was to cancel my policy I spent nearly 2 hours and 30 mins on the phone and still no one answered my call this is not acceptable for any company to have there customers waiting this long!!! However when I hung up a pressed option to take out a policy with you guys the call was answered within a 1 minute time scale !!!!!
It seems you guys are happy to take policy’s on but are not so keen on speaking to your exsisiting customers who would like to cancel policy they have with yous!!!
In the end I was able to cancel my policy by live chat……. Maybe you guys just don’t have time to speak to exsisting customers as they are leaving anyways ………..
Avoid this company at all costs
DO NOT USE !!!!!!
5 months ago
Carole Nash has a
1.7
average rating
from
339
reviews
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