When I first tried to open a policy I made a mistake in the application, this was eventually realised by both myself and yr company,after discussion with one of your helpful advisors the original policy was cancelled and a new one set up all happening on the same day by Barclays visa debit card. Unfortunately Barclays then paid you in full for both policies! I quickly emailed your advisors who also quickly responded promising to reimburse me the cancelled policy. Unfortunately I still have not received that money...still waiting 8 months later,please see the transactions from that time..