Yes they are cheap but once you pay your deposit the customer experience is stressful and incompetent. Emails and phone calls very 2 days asking for copies of this and proof of that. NCD yes i expected that, but then they claimed it didnt have my car reg number on it, they don't need the car reg number for a NCD. First time ever I've been asked to send pictures of our driving licences, then because they are picture/card ones they wanted our National Insurance numbers so they could log into the DVLA website as us to check convictions?!? Then a few days later another call to say we hadn't declared a spent driving conviction, our oversight as it was 4.5yrs ago and wanted to charge an addition £127 on top of the £340 policy as an admin fee!! After much shouting on the phone and being told we would lose all money paid to date if we cancel, they came bank and said it was a system error and the additional charge was only £27...where did the other £100 go? We have absolutely no confidence in this mob, but they now have our money so we are stuck. I can't wait for the year to be up, I will never go near them again. Cheap doesn't always mean good, lesson learned.
7 years ago
Insure 2 Drive has a
4.5
average rating
from
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