We took out insurance but changed our mind, unfortunately cancelling a few hours after the 14 days cool off had expired. We still had to pay for 15 days (they tried to charge 16 days) and despite protests there was no tolerance at all. Whilst “legally” they may be allowed to, I would say the customer service and non-acceptance of our argument left a poor taste. Will definitely never use them again and would strongly recommend others to avoid. I can only imagine all sorts of problems in the event of a claim.
2 years ago
Insurance Factory Limited has a
4.8
average rating
from
897
reviews
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