Underwriter for iGo4, Inspire, are a disgrace. Car was stolen 5 months ago but recovered by council and impounded after 4 weeks. My car is still sat in impound after Inspire failed to recover it and is now being destroyed by council for collection failure. Inspire took my keys and all documents before car was recovered by police. I have no contact from Igo4 or Inspire and they have ignored my repeated requests to recover my vehicle. All complaints have been ignored so it is now proceeding with Ombudsman. This claim should have been settled months ago as a straightforward claim. No reason given for continued delay. DO NOT USE Igo4!!!!!