Terrible company! DO NOT USE Took out Car Insurance with them for the year , then after the year was up went elsewhere for insurance for half the price. 2 weeks later, they sent me an email to say I owed a cancellation fee!!! I only took a yearly policy and told them on email I was leaving beforehand. The demanded to know who I was insured with and wanted proof. I sent a screen shot of my new policy but it wasn’t enough. They wanted the pdf certificate. They never said this on email just deceived to charge me without any notice. The customer service is terrible and there is no manager to speak to when requested. Instead they advise of 24hr call back. I work for a water company that has 8million customers but yet customers still get a call back within 90mins!! Shocking to say the least. Please stay well clear of them