I have been treated absolutely awfully. You cancelled my car insurance all because you did not receive the back of my driving licence, which you never stipulated. I sent you the docs I.e. no Claims and driving licence but you then bombarded me saying you had not received the docs when you had. You should have made the driving licence stuff obvious from the outset.
Your inhumanity shocks me greatly. When I tried to explain the confusion, the lovely assistant told me that the company would be unwilling to reinstate.
Appalling customer care and now you are judging me a fee for cancelling. You should be ashamed of yourselves.
The type of impersonal company that wants to cut out a
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