I have just spoke to a customer service manager at Hughes and told her of my intentions to write this review - I have been trying to cancel my insurance for 3 weeks now . I have spoke to multiple agents who all confirmed that this would happen on the 30th April - Got daily texts and emails asking me to contact urgently everyday ,which I did, only to be told that it was an error and again my isurance would be cancelled as per my wish on April 30th - The reason for my cancellation in the first place was that i was able to get alternative insurance at 50% of the cost which is not my issue - but today i have been told that my insurance was not cancelled as agreed on every call - and is still in place up until today and that will now cost me an extra £47 pounds- My advice - Stay clear of this company at all costs - definitely feel ripped off