Awful experience where I was given the wrong information and had to make a formal complaint - even though the advisor told me there was no point as I wouldn’t get anywhere! She was like a robot repeating the same thing all the time and I’m sure she was reading off a script, no personality at all! If I could score zero I would. When the complaint was dealt with she couldn’t apologise enough but I was offered £25 compensation - not a lot for 2hrs wasted on the phone and if I had followed the first advisors advice it would have cost me a lot more money
3 months ago
Homeprotect has a
4.4
average rating
from
2,629
reviews
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