Appalling customer service. After waiting 15 months for our house to be restored after a flood the new kitchen pipework their OWN contractor installed failed and flooded the house and caused more damage than the initial flood. Home Protect don't want to know. It's not covered because it's the pipework that failed... 12 month guarantee from the contractor is worthless. So we're left with an uninhabitable house yet again, this time caused by the insurer's own contractor, and we're back to square one, but with worse damage than we started with. It would have been better to never insure our home, save ourselves money, go through the flood and repair the damage ourselves much more quickly and to a considerably higher standard than the contractor did. The amount of financial hardship and stress this company, its underwriters, loss adjusters and contractors have put us through is unbearable. Avoid like the plague and use an insurance company that stands by its customers and uses contractors that know what they are doing.
1 year ago
Homeprotect has a
4.4
average rating
from
2,631
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.