Good if you want cheap insurance for first time driver. The black box however seems useless. For the first few weeks my braking score went right down even with an experienced driver who was also on the policy driving. The score soon went back up but now my acceleration is going right down. I have tried accelerating to the point where it is dangerously slow but no matter how fast or slow I accelerate the score still goes down. The worst part is that my score goes down by simply moving my car off the driveway onto the road outside my house where there is physically no possible way of accelerating fast. The black box map which shows you where you have been jumps massively along the journey. Will not be going back with Hastings Direct smart miles even if the quote is significantly lower than any other insurance company's.