Anonymous
Useless YouDrive with Hastings - Would give 0 stars if possible. Took me 2 days to get the stupid app and device to work with my Android phone and still it doesn't record all journeys/data? Customer services and tech support still can't tell me why??? Now having to charge phone all the time because the app uses up battery and Hastings insist you turn off power save/battery optimisation. Then the driving criteria? Despite driving for 25 years with only one accident which was not my fault (cut up by idiot on roundabout) I am scoring low all the time usually failing on braking despite all other scores being 100% but still overall score down. Worrying about speed, acceleration, taking corner at normal speed instead of the Hastings apparently obligatory 5 mph and braking too quickly. Constantly slowing other road users and would say this kind of driving necessary to keep scores down is actually more risky. Scared of braking if a car suddenly stops or someone pulls out or a pedestrian steps out in road or even too hard at traffic lights/junctions? Absolutely ludicrous. If my 'normal' driving is such a risk how have I avoided accidents for so many years??? Really not worth the money saved but probably stuck with it for the year now.
6 months ago
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Hastings Direct Smart Miles has a 3.3 average rating from 1,958 reviews

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