I was with Hastings for 2 or 3 years. To begin with they were great. However, I didn't have any need to contact them at this time. As soon as there was a problem (a false claim against my car insurance policy), queue months and months of terrible customer service. I would avoid Hastings at all costs and have advised those around me to do the same. I have since involved the Financial Ombudsmen who are looking into this on my behalf.
5 years ago
Hastings Direct has a
4.2
average rating
from
46,352
reviews
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