The team asked for evidence for my policy and called me. I explained I had only just got a licence and would send them my paper copy as I awaited the card in the post. They said this was fine and needed my NCB. I sent my NCB and copy of my licence and just got an email saying my policy had been cancelled... very irritating as I was out at the time and needed to drive home there wasn't an instant refund either. They were insistent on me downloading an app which I did and it didn't work which I pointed out to them but not explanation. Very rude and would not recommend to anyone.