My daughters got a black box. She’s not passed her test yet so only drives locally for about 30 minutes. I’ve driven her car over to Manchester from Sheffield a couple of times. Because she’s in the car with me you have to change the driver over to say she’s a passenger.
On one occasion she forgot to change it because we were going away for the weekend. She remembered the next day and changed it.
However a week later they have cancelled the insurance.
Would not listen to any explanation.
It’s a shame that your app doesn’t allow the driver to be changed before the drive rather than after.
Because I believe you should not record any of the named drivers driving because it’s the driver that took the insurance out that you are watching not anyone else.
Poorest customer service that I have had the pleasure of dealing with.
Stay well clear.
1 month ago
Hastings Direct has a
4.2
average rating
from
46,347
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.