Hastings Direct have got 1 star - there's no option to leave 0. Atrocious behaviour - have just cancelled my daughter's insurance after 3 months of being insured - asking questions about her profession and because her profession isn't 'covered' they've just cancelled it (surely this should have been raised at the outset) and now she is being penalised due to their muck up! Furthermore they have taken half the money for the full year despite only being insured for 3 months. The staff member's attitude was also disgusting - not interested in helping and revelled in the fact she was going to cancel. Complaint is going in and if not sorted, going on social media to 1M followers