Never have i ever had an insurance company this bad!! I have never claimed my insurance in all the time i have been driving. I have been left with no contact from Hastings. After sending me a message telling me they would contact me in 3 days. Constantly had to phone them after 10weeks of myclaim they have done everything not to pay out my claim. Also i paid a full years Premium and there not giving me the rest of the year back. Still not resolved. Shocking disgrace!!! each person i have spoken with just took me around in circles. No one can answer the questions i'm asking! I would never ever insure with them again a waste if time and money. It's time someone exposed them to the websight that advertises for them. Iwould give them - stars but there is no opption.