Worst car cover insurance company ever had covered by….
After received a renewal letter with stupid increase price for no reason, I called renewal department to stop. Lady on another end insisted to stop automatic renewal by mistake cancelled my existing policy (3 weeks left ). After of hours discussion and excuses she said we can’t reinstate you policy because you had multiple cover. When I asked for solutions to keep my car covered for remaining 3 weeks, they said we don’t do temporary covers.
Finally they offered an £15 compensation for " hi value customer " to keep me happy …)
Quick online quote from other companies for my car shows £229
I haven’t accepted £15 and will see how complain department will get situation sorted…
Unbelievable !!!
HIGHLY DO NOT RECOMMEND ANYONE
3 months ago
Hastings Direct has a
4.2
average rating
from
46,378
reviews
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