I tried to pay for a car insurance policy as a referral from GoCompare.com; when authenticating with my bank the GoSkippy payment page timed out. I then tried to go through the process again, but my initial quote identifier was no longer usable (message about "Session timed out") Trying to get this resolved through GoSkippy was a pain - initially blaming my bank for "Credit check failures" (?). I was told this needed to be resolved via a phone call - they then called me, and said taking out a policy via phone would include a surchage of £20 beyond an online price!