By far the worst insurance company i have ever dealt with. Customer service was a cross between a Little Britain sketch and The only way is Essex. Every time I questioned something i was given "computer says no so i can do nothing".
My policy, following an argument with them, was cancelled 4 times in a row ( for no legitimet reason ) I've recieved over 20 text messages and 35 emails demanding policy amendments, money, and that i contact them immediately or again my policy will be cancelled.
When calling to change my policy so that my named driver was now a full time driver they quoted me £580. A reaonsable price, if for a year however this was to insure him for 2 months ( remaning time on the policy ) and according to thier computer this was the only option available, a years cover.
A request to speak to a manager ended with the "team leader" saying "If you don't like the quote, find a new insurer" and that's what led to the original random cancellation of my policy. To then remove the learner driver they wanted £220, again a completely unjustifiable and unlogical amount given the chance of anything happening was reduced greatly. If i did neither withing 4 days again policy was threatened to be cancelled.
Another phone call yesterday to request the change of my payment again ended in the same scenario. I wanted to change the date by three days due to being paid late and the threats of cancelling the policy immediately began. Other insurers have done this for me before many times without hassle.
Avoid this company at all costs! Constant hassle, threats, demands for money, laughable customer service and generally useless money taking thieves. I cannot stress enough, do not give this compnmay your business.
Joe.
8 years ago
Go Girl Insurance has a
4.4
average rating
from
4,322
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